Help centre/Head office

Data security and privacy

You’re trusting us with information about children and families. Here’s how we look after it.

For everyone2 min read
Where
Stored and processed in Australian data centres.
Encryption
TLS in transit and AES-256 at rest.
What we read
Names, dates of birth, rooms and days, plus parent contact details if your file includes them. Nothing else from your CCMS.
Your control
Clear a centre's data or delete a centre from its Settings page at any time.
Our side
Access to customer data is role-based and limited to the people who need it.

Read the full privacy policy. For security questionnaires, contact support.